On Thursday, we invited some of the top innovators in workplace culture and learning at our London office in Waterloo for a Culture 10X Breakfast. During these breakfasts, we facilitate an inspiring space for individuals and organisations (across all sectors, including Government, Intelligence, Corporate and Consulting to Non-Profits, Start-ups and Education) to openly exchange knowledge, expose challenges and share learnings with one another around the cultural change they’re bringing to their organisations.
This breakfast, we welcomed over 40 innovators to learn from each other. It was fascinating to hear Kerry Freedman, Head of Culture at RBS, shared RBS’s journey on creating an ‘Always On Feedback culture’, to drive continuous learning within the Bank. Kerry is a recent graduate of our June Academy – we believe in speedy iteration and experimentation, so we were excited to hear how it’s been received. She’s also introduced Sleep Class to help colleagues recharge throughout the day and to be at their best (here’s why we think it’s important).
Kevin McCoy, Co-Founder and Managing Director of Next Jump, spoke on “Breaking Down Organizational Silence”. What holds most companies back from innovating is a fear of speaking out and pointing out flaws, even if they’re evident. To become a Disruptor in the market, organisations need to become more agile and adaptive. The key to succeed in the 21st century is to break down organisational silence and create safe spaces for employees to speak up and take ownership. Organisations need to create safe spaces for employees to feel motivated and free to speak up, make changes and become real owners and leaders.
Our CEO Charlie Kim speaks on this too – check out the short series below to identify whether your organization shows any symptoms:
The first key to creating developmental culture is to move people away from ‘comforting lies’ towards being able to speak out and get used to giving uncomfortable truths. If no one points out what’s wrong – nothing will change.
We use the 10x format, where presenters receive verbal feedback from experienced senior leaders on an open floor. Listening to senior feedback provides a feedback model for the audience, ensuring that feedback is given with the intent of helping the presenter improve. The audience is able to compare and contrast their own feedback against more experienced colleagues.
We’ve had years of experience running the 10x and learned how to create the safest environment for people to practice and learn from:
Learn more by viewing out top 3 resources:
- Building a Culture of Feedback
- Reducing Lying, Hiding, Faking (LHF)
- What are Talking Partners? [blog post]
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